Training Manuals
- Housekeeping For Success Operation and Training Manual (April 2010)
- Revenue Management for the Management Team - Full Service Property (April 2010)
- Revenue Management for the Management Team - Limited Service Property (April 2010)
- The Diamond Formula for Restaurant Servers and their Support Team (April 2010)
- Diamond Edge Sales for Properties with Limited Sales Resources (April 2010)
- Diamond Edge Web Wars - Be Prepared to Win (April 2010)