Newsletter Articles
- October 2009
- November 2009
- December 2009
- January 2010
- February 2010
- March 2010
- April 2010
- May 2010
- June 2010
- July 2010
- August 2010
- September 2010
October 2009
- It's Personal. Engage the Guest! (Laurence Marans, October 2009)
- Your Mission: +MORE for the Guest! (Laurence Marans, October 2009)
November 2009
- Let's Turn $700 into $193,500! (Laurence Marans, November 2009)
- You've Never Seen Anything Like WeTrainHotels.com! (Laurence Marans, November 2009)
December 2009
- Invitation to Save! Limited Time Offer (December 2009)
- Your Mission II (Laurence Marans, December 2009)
- Web Based Training. Training@Your Convenience! Training@Your Budget! (Laurence Marans, December 2009)
January 2010
- Happy New Year! ...or is it? Part I (Laurence Marans, January 2010)
- Happy New Year! ...or is it? Part II (Laurence Marans, January 2010)
February 2010
- Where are your Guests Today? Part I (Laurence Marans, February 2010)
- Where are your Guests Today? Part II (Laurence Marans, February 2010)
March 2010
- Daily Log - Making It Real! (Laurence Marans, March 2010)
- Are You Listening? Don't Fight on Price... Fight on Smarts! (Laurence Marans, March 2010)
April 2010
- Do We Really Welcome the Guest? (Laurence Marans, April 2010)
- Wave the Magic Wand! What Would You Wish For? (Laurence Marans, April 2010)
May 2010
- Great Housekeeping = Working Safe + Working Smart! (Laurence Marans, May 2010)
- Why Do Corporate Guests Leave? (Laurence Marans, May 2010)
June 2010
- It's Consistency That Brings Them Back! (Laurence Marans, June 2010)
- Just What Is Excellent Service? (Laurence Marans, June 2010)
July 2010
- Are You Listening? Don’t Fight on Price! Part II (Laurence Marans, July 2010)
- Virtual Library! Virtually Yours! (Laurence Marans, July 2010)
August 2010
- I Know You Are Working Hard. But Are You Working Smart? (Laurence Marans, August 2010)
September 2010
- Why Isn’t Front Desk a Full Member of the Sales Team? (Laurence Marans, September 2010)
- The Customer is Always King! (Laurence Marans, September 2010)